Candid
Candid was an early direct-to-consumer aligner pioneer that left direct-to-consumer sales in January 2022 and now offers CandidPro, a doctor-directed clear aligner system available only through dentists and orthodontists. A CandidPro doctor takes records, designs the plan with Candid's orthodontists and supervises treatment, largely through ProMonitoring remote check-ins every 7-14 days, with in-office visits as the doctor requests. Pricing and payment options are set by each practice, and patients may be able to use orthodontic insurance benefits and HSA/FSA funds. Sources
Sourced from each brand's published terms and primary FDA device records. Prices checked against their sources Nov 12, 2026, FDA records read Nov 10, 2026. How we verify. Not dental or medical advice.
Candid closed its direct-to-consumer offering and all 45 Candid Studios on January 24, 2022 to focus on its CandidPro dentist network. candidco.com now redirects to candidpro.com, which offers doctor-directed clear aligner treatment only through CandidPro dentists and orthodontists; the CandidPro Concierge matches new patients to a provider, and payment options vary by practice (checked September 30, 2026). Sources
At a glance
Prices verified Nov 12, 2026Candid (CandidPro clear aligners (Comprehensive and Elements)) is a clear aligner brand available to new patients that has no FDA device recall on file. Treatment is dentist-led (a clinician directs treatment).
- Treatment length
- 6 monthstypical
- Supervision
- Dentist-led
- FDA safety
- No recalls
- Starting price
What it can treat
In Candid's own words: Crowding; Spacing and gaps; Crossbite; Protrusion (overjet); Edge-to-edge bite (bite correction); Open bite; Narrow arch. Sources
Custom clear aligners planned by the treating CandidPro dentist with Candid's US-based, licensed orthodontists from records taken at a consultation, then shipped to the patient or the practice. Aligners are worn about 22 hours a day, and patients send teeth scans every 7-14 days through the ProMonitoring app with the included ScanBox Pro so the dentist can review progress before they advance. Sources
Safety & recalls
This brand's FDA device record under the aligner product code NXC: recalls and MAUDE adverse-event reports, verified Nov 10, 2026.
A raw count of unverified FDA reports filed under “Candid” and product code NXC, not a rate. Larger and older brands accumulate more. Every brand's count is on the safety board.
Read from the FDA's database every day, last on Nov 10, 2026. Up from 70 on Sep 30, 2026, the first count we recorded.
How treatment is supervised
A named dentist plans and monitors your case, often through teledentistry. Suits: mild to moderate cases where you want one accountable clinician.
Candid: Dentist-led: the CandidPro dentist or orthodontist takes records, plans treatment with Candid's US-based licensed orthodontists and reviews ProMonitoring scans sent every 7-14 days (oversight every 1-2 weeks, often virtually), with in-office visits as the doctor requests Sources
Brand specs
- Refinements / touch-ups
- Managed by the treating provider (not published)
- Guarantee
- Not published
- Insurance
- Orthodontic insurance benefits may apply, per CandidPro; billed through the treating practice
- Availability
- United States, only through CandidPro dentists and orthodontists (Candid exited direct-to-consumer in 2022)
- Headquarters
- New York, New York
Clear aligners are FDA Class II devices (product code NXC, 21 CFR 872.5470), cleared through the 510(k) process. Candid treatment is dentist-led (a clinician directs treatment).
Where the Candid facts come from
The pages behind this brand's profile, specs and supervision model. Prices, treatment length and FDA records each link to their own source where they appear.
- candidpro.comhttps://www.candidpro.com/patients/products/candidpro-clear-aligners
- candidpro.comhttps://www.candidpro.com/patients/about/capabilities
- candidpro.comhttps://www.candidpro.com/
- candidpro.comhttps://www.candidpro.com/about-us
- prnewswire.comhttps://www.prnewswire.com/news-releases/candid-a-pioneer-in-the-clear-aligner-industry-closes-its-dtc-offering-and-doubles-down-on-its-b2b-candidpro-service-301466235.html
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Safety notices for at-home aligners
Regulatory safety findings a current reference should carry, even when the live per-brand feed has not caught up. Each is cited and dated.
Dental bodies caution against straightening teeth without an in-person exam
The American Dental Association maintains a standing policy discouraging direct-to-consumer teeth straightening, reaffirmed in December 2023 on patient-safety grounds. The American Association of Orthodontists holds that treatment should be under the in-person supervision of a licensed orthodontist, warns that moving teeth without an exam and X-rays can miss gum disease or cavities and cause irreversible, expensive harm (bone and tooth loss, receding gums, changed bites), and urges patients to report problems to the FDA. See a dentist before starting, and stop and seek care if you notice pain, looseness, or bleeding.
American Dental Association; American Association of Orthodontists · as of Dec 1, 2023
Reported harms in the FDA device adverse-event database
Thousands of adverse-event reports have been filed with the FDA under the sequential clear-aligner product code (NXC), the large majority coded as injuries, spanning both in-office and at-home brands. A peer-reviewed analysis of the NXC reports filed from 2010 to 2020 (651 reports, 104 of them involving direct-to-consumer aligners) found the direct-to-consumer reports dominated by bite problems (41.3%), orofacial pain (29.8%) and periodontal harm (26.6%) such as loose teeth, gum recession and bone loss, with tooth sensitivity, jaw (TMJ) problems, fractured teeth and tooth loss also reported; the authors note that some of these harms are irreversible. These are unverified spontaneous reports, not incidence rates, and do not establish that any device caused the event, but they underline why an in-person check and professional oversight matter.
Belgal et al., Dentistry Journal 2023 (analysis of FDA MAUDE reports, product code NXC) · as of Sep 30, 2026
Ways to start Candid
Every way to start, lowest price first.
Candid costs Provider-set (not published) via Candid (CandidPro), in-office (dentist / orthodontist), across 1 tracked way to start.
Prices are each brand's stated starting figure, not the total cost. They change often; each links to its source. Re-verified 2026-11-12. This is information, not dental or medical advice.
Clinical evidence & professional guidance
No registered study names Candid
Independent clinical evidence on individual aligner brands is limited, and both the American Dental Association and the American Association of Orthodontists advise an in-person exam and dentist or orthodontist supervision before treatment. The clear aligner studies we index cover the category as a whole (134 registered on ClinicalTrials.gov).